Galaxy

[Babouremy]

I keep getting server error and unable to connect to Samsung store. Using Galaxy S9. Someone help me to resolve this issue. 

Thanks

[gokongming]

hi there, yup i think they're having issues with the galaxy store right now. you're not alone. i can't access it too on my tab and note 10+..

[Savic]

me too **bleep**

[Halston]

Hi Babouremy,
As many Samsung members facing the same issue, it might be a server problem.
I suggest you to verify the Galaxy store app after some time. If the issue persists, please generate the error report from the Samsung Members app so that our team can review the Log Files and will get back to you.
In step 5, please select "Application" category.
In step 6, Please check "send the system log data"
Here is the link to generate the error report: https://www.samsung.com/ca/support/mobile-devices/samsung-members-how-to-submit-an-error-report/

However, I have forwarded this issue to our appropriate team for reviewing it.

[Babouremy]

Thanks for your appropriate action and suggestion.

[WhateverOK]

Seriously get your house in order. Several billion dollar company that can't keep their services working. Give me a break! Still not working after many months!!!

[Rico]

Me three, sent in my screenshots of the errors with the error report

[Tallman]

Galaxy Store now restored

[Babouremy]

Thanks, observed the same

[Halston]

Hi Tallman,

Thanks for sharing the update and it will be helpful for our community members. I hope that you and everyone are able to access the Samsung store now. 

Thanks Babouremy and ctangabc for your information.