Original topic:

Gallery app

(Topic created on: 08-03-2022 01:36 PM)
431 Views
debcat
Active Level 3
Options
Galaxy S
I don't know if anyone else has had this problem with a Samsungdevice.  My Samsung S22+ Smartphone is only a week old. Pictures 📸 don't save at all.  Is there a setting that I can change?  Thanks 
0 Likes

1 Solution


Accepted Solutions
Solution
RedDogRabbit
Expert Level 5
Galaxy S

That's odd. They should be automatically saved to Samsung's Gallery. 

Check in Settings > Apps > Gallery & Permissions.

It should have Files & Media permissions granted / allowed.

If not, change the permissions to "Allowed".

You might also want to Reset the Camera Settings. Open the Camera & Settings & scroll down & select Reset. Reboot & test. 

View solution in context

11 Comments
Solution
RedDogRabbit
Expert Level 5
Galaxy S

That's odd. They should be automatically saved to Samsung's Gallery. 

Check in Settings > Apps > Gallery & Permissions.

It should have Files & Media permissions granted / allowed.

If not, change the permissions to "Allowed".

You might also want to Reset the Camera Settings. Open the Camera & Settings & scroll down & select Reset. Reboot & test. 

debcat
Active Level 3
Galaxy S
I checked app settings. I changed a setting that said to remove permissions if app isn't used. I also rebooted the phone. I will be taking lots of pictures 📸 to see if the Gallery app works. Thank you for your help. 👍
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, please try the steps by RedDogRabbit and keep us posted, if your pictures are saving in the Gallery app.

debcat
Active Level 3
Galaxy S
Hi. I did the changes and so far (fingers crossed 🤞) it seems to be working.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, debcat, that's excellent!

We appreciate your efforts in solving the issue.

Please contact us back if you need any further information.

Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept as Solution" and help others with the same query.

debcat
Active Level 3
Galaxy S
The Gallery app has once again deleted all of my photos. 😤
0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

Did you change any of the permissions for the Gallery app, & are they still allowed for Files & Media?

Are you using Samsung / One Drive to backup your photos?

I have Samsung's Gallery app installed & Permissions are granted, but I use F-Stop Gallery.. Never had any pictures deleted from any of my Samsung devices. 🤷

0 Likes
Axton
Moderator
Moderator
Options
Galaxy S

Hi, We are glad to hear that your problem has been resolved.
In future if you have any issue please get back to us.
We are always here to help you. We will be happy enough to assist you.

0 Likes
RedDogRabbit
Expert Level 5
Galaxy S

You DID see, that their issue appears to NOT be resolved now? 

Reading & UNDERSTANDING posts, IS part of a Moderators job.. right? 

"

Galaxy S
 
The Gallery app has once again deleted all of my photos. 😤".
🙄 
0 Likes