Original topic:

Gap between frame and back glass s21 ultra

(Topic created on: 02-03-2021 08:26 AM)
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phani
Active Level 5
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Galaxy S
Anyone noticed visible gap between frame and back glass? S21 Ultra 


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4 Comments
Galaxy S
I have the S21 Ultra. No gap visible.
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Halston
Moderator
Moderator
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Galaxy S

Hi phani,

The lower left and upper right corner portions of the camera Deco are spaces designed to absorb shock when falling and prevent breakage of the back cover and camera window. Due to the shadow of camera Deco part, these spaces may look bigger than it really is and look more visible in case of bright color, but it is actually a very small space. It does not affect the function and performance of the product such as water- and dust-resistance. All Samsung smartphones undergo rigorous internal inspection tests and are always being controlled under Samsung’s high level of quality standards internally.

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phani
Active Level 5
Galaxy S
it just not visible I can slide into them I verified before posting.... so even if I drop in water nothing happens? as per IP68 rating?
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phani
Active Level 5
Galaxy S
anyway, I got a confirmation from your support that it's defective
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