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Resolved! Solved

Original topic:

Gray lines on display

(Topic created on: 09-01-2021 09:16 PM)
1332 Views
Meizer
Active Level 4
Options
Galaxy S
Have you notice gray lines appearing like in the old TVs while watching videos? 

I'm using S20 FE and I frequently having those lines appearing on my screen. 

Do you have the same experience? 

*BTW my screen is always on 120Hz mode and I'm afraid my screen will turn black or will become disfunctional in the future like my S8.😢
10 Comments
tpxoxo13
Active Level 4
Galaxy S
None
SamsungRightCare
Community Manager
Options
Galaxy S

Great Samsung morning! May we know what happened before you experienced this issue? Thank you in advance! Stay safe and have a nice day ahead!

0 Likes
Meizer
Active Level 4
Galaxy S
Nothing. Just watching videos on YouTube and netflix. I thought its part of the video but nope.
SupremoMCB
Active Level 3
Galaxy S
Your LCD has the problem.
0 Likes
Meizer
Active Level 4
Galaxy S
Not again 😢 I just bought it 2 months ago.
0 Likes
Solution
ZeeOnyx
Active Level 4
Galaxy S
Try to contact Samsung regarding your issues to your phone. They can resolve it through troubleshooting if not other options to help you.

#GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM)

They have a live chat as well https://livechat.support.samsung.com/Customer_new/PH
Meizer
Active Level 4
Galaxy S
Thank you for this!
0 Likes
Galaxy S
Inclined lcd screen replacement
0 Likes
Meizer
Active Level 4
Galaxy S
Thanks Bro.
0 Likes