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Original topic:

Green line issue

(Topic created on: 01-10-2025 11:36 AM)
181 Views
LYongHC
Beginner Level 5
Options
Galaxy S
What is happening to Samsung recently.
Once software update. Vertical green line appear.

2 weeks ago, my mum, who was using S22+, was facing this problem too right after the software upgrade green line appeared. 

Now my turn....

We down samsung service counter and they not very helpful with attitude keep saying is andriod software problem not samsung problem

This round i very very disappointed with samsung product and services
4 Comments
SamsungNantakkumar
Moderator
Moderator
Options
Galaxy S

Hi LYongHC,

 

This is Nantakkumar from the Samsung Members team.

 

On behalf of my team, I apologise for the issue you have encountered. We would like to find out more to provide further assistance to you.

 

I have directly messaged you through Samsung Members. Once we receive your contact details, our team will reach out to you soonest.

 

Thank you!

klutzymangka
Beginner Level 2
Galaxy S
I was at the Samsung store just five minutes ago, they told me that it is a hardware problem. Staff even said they themselves have it, no instruction from the "top", not helpful at all. Told me I could only pay for repairs.
Jmie18
Beginner Level 2
Galaxy S
Me too. Had this green line on my S21+ phone today after the update. Saw other reviews from many users facing the same issue. And it seems users are responsible for the replacement costs. So disappointing with the outcome, as the root cause was not made by us.
Galaxy S

My S22+ is also affected by the green line and it's right down the middle of my screen! I notice that the Samsung Members Team moderator responded to your comment with a direct message. Were you able to solve your issue satisfactorily?

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