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Original topic:

Green line of death s22 ultra

(Topic created on: 01-15-2025 07:47 AM)
325 Views
yings555
Beginner Level 2
Options
Galaxy S
It seems as though everybody that has a s22ultra is getting the green line through their screen . It just appeared out of nowhere as i was using the phone, just seeing the green line appear, thicken and brighten. I did not drop it before the green line appeared. This issue occured after the latest software update.

Approached samsung via the online helpline but since product was out of warranty, the only options were to try out a few troubleshoot solutions with no avail.

It does not make sense for me to spend more than 300$ on a phone I did not drop/damage and clearly seems to be somewhat of a software issue.

Anyone else with the same problems? And is there anyway to get it fixed for a discounted price?
14 Comments
Mogay
Expert Level 5
Galaxy S

yes some else around the world face the same problem like you do

 

so you need to pay the screen replacement, that's the only way, but sure you can refuse and try to get along with green line everyday

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SamsungNantakkumar
Moderator
Moderator
Options
Galaxy S

Hi yings555,

This is Nantakkumar from the Samsung Members team.

On behalf of my team, I apologise for the issue you have encountered. We would like to find out more to provide further assistance to you.

I have directly messaged you through Samsung Members. Once we receive your contact details, our team will reach out to you soonest.

Thank you!

0 Likes
LimSGP
Active Level 1
Galaxy S
Any assistance or what can I do for the green lines? Mine's out of warranty too. I've s22 ultra and 2-3 green lines, one is already permanent 🙄
0 Likes
TT86
Active Level 1
Galaxy S
Can u reply to my issue also?? Maybe allow me to trade in at full value when I buy the s25 ultra
0 Likes
xue78
Active Level 3
Galaxy S
Sorry to hear tat,my s23 oso suffer the same thing 😢
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