Original topic:

Green line on my s21 ultra screen

(Topic created on: 02-26-2024 10:57 AM)
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leonj
Active Level 1
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Galaxy S
Hello guys,

The vertical green line has appeared on the middle of the phone screen. And I was actually able to see it form!!!
I am running the UI 6.0 and early last week ii was doing something on the phone and I actually saw the green line running from the top of the phone, down to the bottom. 

I thought that it had picked up a virus of some kind as I wasn't familiar with this phenomenon. My earlier Note 9 had the green screen though. 

On goggling the problem I then discovered that it was quite common among androids. 
I have spoken to Samsung, and also the support centre and of course the denied any issue existed. 

Can anyone advise me on what steps I can take with this please. Any thoughts are appreciated. 
Thank you very much. 

Leon
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3 Comments
boon21
Active Level 5
Galaxy S
You can refer to this post one of the members shared1708915731293_1708915731287_0.jpg
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MOD_2
Moderator
Moderator
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Galaxy S

Dear leonj, 

Rest assured, we heard your enquiries.
This is moderator from Samsung Community.
We would love to assist you further, please check your private message.

Have a nice day ahead!

Thank you for writing to Samsung.

Warm Regards,
Samsung Community

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leonj
Active Level 1
Galaxy S
@boon21 - thank you for this. It's strange that the 2 calls I made to Samsung support did not mention this.
The Mod reply also did not mention it.
Are they trying to keep it a secret?
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