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Original topic:

Green line on screen

(Topic created on: 04-07-2023 09:42 PM)
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Bbeymate
Beginner Level 5
Options
Galaxy S
Out of nowhere, I got this green line on my screen which is so annoying. Does anyone here have it as well? Will it just disappear or..?
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5 Comments
Galaxy S
I'm sorry for what happen on your device. There is no concrete explanation for such an issue. Even Samsung device technicians can't find any other reason why this is happening.
Cefiro
Active Level 10
Galaxy S
What phone series do you have?
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Bbeymate
Beginner Level 5
Galaxy S
I have s20+ :(
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Cefiro
Active Level 10
Galaxy S
Sad to say, S20 series, including Note20 Ultra, some S21s, have this greenlines coming out upon updating to ONEUI5.0/Android 13 software. It's a common hardware/Amoled screen damage that Samsung won't repair/replace for FREE.

Read: https://r1.community.samsung.com/t5/galaxy-s/green-line-on-my-screen/td-p/21604830
TeamGalaxyRene
Moderator
Moderator
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Galaxy S

Hello Bbeymate,

We apologize for the inconvenience it caused you with the green line on your Samsung Galaxy S20+.

I feel your frustration and understand it. In order to have your device assessed by a competent Samsung engineer and technician, I highly recommend that you book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

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