Green lines on screen

[Dor245]

Bought s23+ in May 23 not sure whether the warranty has been lapsed? Recent software update one green line appeared. 2 days later, saw another green line. Semms like is a common issue. Is a software or hardware problem? Afraid that another s23+ will be having the same problem as both purchased on the same day. Any advice on this issue? If go service centre, will they help? 

[Mogay]

it's hardware issue, your screen flexible cable has been broken, so you need to replace your screen entirely. Well, you need to pay

[Dor245]

Thanks Mogay for yourinfo and advice. Do you know approx. how much will it cost?

[Danzico]

Around $250.00

[Dor245]

thanks for the info, Danzico

[SamsungNantakkumar]

Hi Dor245,

This is Nantakkumar from the Samsung Members team. 

​Sorry to hear you're facing this issue. We would like to find out more and assist you. 

I have directly messaged you through Samsung Members. Could I trouble you to reply my message with your contact details so that we can reach out for further investigation?

Thank you!

[FATE_N1NJ8]

I mean this could be the common green line which happens to some samsung phones. Just contact customer support. If really it wasn't physically damaged they will replace for u for free. However need to pay for workmanship around 50 dollars.

[Dor245]

Will do. Thanks, Fate for your advice.