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Original topic:

Greenline in S22 Ultra

(Topic created on: 08-06-2024 08:45 PM)
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HectorBryan
Active Level 2
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Galaxy S
I have 2 Samsung Galaxy S22 Ultra and both of them have a greenline that suddenly appears in the screen. For my past Galaxy phones I never encountered this problem which I given to relatives and still working fine to this day. However for this S22 Ultra have this display issue. Is this a known issue? Both the unit is about 2 years now and is past the 1 year warranty. How much do they replace the screen in the Philippines? If its too expensive I may switch brands.
4 Comments
TeamGalaxyBianx
Moderator
Moderator
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Galaxy S

I'm really sorry to hear about the green line issue you're experiencing with both of your Galaxy S22 Ultras. It must be quite frustrating, especially since your previous Galaxy phones worked perfectly. I understand your concern about the devices being out of warranty. The best step now is to visit an authorized Samsung Service Center for a thorough diagnosis and to get a screen replacement quote. You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.

🛵 If you're from Metro Manila and cannot find the time to personally visit a service center, you can have it picked up*!

To book your pickup, you may call the following numbers:

#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
84222111 [All Product, Landline]

*Galaxy pickup is free ONLY for flagship devices. Service fee applies to other models and varies per service center.

Let us know if you need any more help!

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HectorBryan
Active Level 2
Galaxy S
Theres a Facebook group with Samsung Galaxy owners that are experiencing the green line issue in their phone display same as mine.

So this is not an isolated case. Mine happened after applying the software update.
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HectorBryan
Active Level 2
Galaxy S
The phone at the left I never dropped it. That green line suddenly appeared while scrollingMessenger_creation_1034541571590861_1000020750_1722659750.jpg
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