Have you already pre-ordered an S23 Series phone?

[DaddySNP]

I just pre-ordered a S23+ and am excited to see the unit. Likely a 3-week wait but will surely be worth it!

[TeamGalaxyRene]

Hello DaddySNP,

We are glad that you pre-ordered a new Samsung Galaxy S23+ and are sharing your excitement here.

For your peace of mind, I took the liberty of providing you with the below instructions on how to track the status of your ordered Samsung Galaxy S23+.

You can find your order details and track the status on our website by following the steps below:

If you have an account:

Step 1. Hover the mouse over the person icon at the top right.

Step 2. Sign in to your account.

Step 3. Select “Orders.”

All your orders should be displayed on this page, along with their status.

If you do not have an account:

Step 1. Hover the mouse over the person icon at the top right.

Step 2. Select “Orders.”

Step 3. Enter your order number, email address, and either your postcode or phone number.

The status of your order is displayed on this page.

For more delivery help and assistance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport 

Or our Samsung Customer Care direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

842 221 11 [All Product, Landline]

Daily (8:00am to 8:00pm)

Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!

Stay safe and have a nice day ahead! Thank you for contacting Samsung.