HELP after update

[KittyK-1]

My s24 won't open certain things like on Facebook now

Doesn't work the same when for example look at online ordering...the description lettering is overlapping each other or is not all there anymore. Seems like a lot of things changed

[Ray1]

Boot your device into recovery mode and wipe the cache - you do not lose anything by doing this

Shut off your device

Hold in on the power button and volume up buttons at the same time until you see something on your screen and your device usually vibrates

When you see or feel this release both keys

Use the volume up or down key to scroll through the list until wipe cache partition is highlighted

Use the power button to select this 

Use the volume up or down key to highlight yes and power button to select 

Your device should now be in the boot up normal setting so power button to accept and your device should boot up normally 

[Helenna]

Hi KittyK-1,

Sorry to hear you're experiencing issues after the update — that definitely shouldn’t be happening.

Along with the steps Ray1 shared to wipe the cache partition, here are a few more things you can try:

Check Font and Display Settings: Sometimes updates reset or change font size and screen zoom. Go to Settings > Display > Font size and style, reset the font size, and ensure no custom fonts are applied. Then check Settings > Display > Screen zoom and adjust it back to default.

Clear Cache for Affected Apps: This helps if apps haven’t adapted properly after the update. Go to Settings > Apps > Facebook (or any affected app) > Storage > Clear Cache. If problems persist, you can also try Clear Data—just keep in mind you’ll need to log in again.

Update Your Apps: Open the Galaxy Store and Google Play Store and update all apps, especially Facebook.

Please let us know if these steps help resolve the issue.

Thank you, Ray1, for your helpful input.