Original topic:

How do I redeem my samsung care +?

(Topic created on: 04-14-2022 10:36 AM)
201 Views
Eliyah04
Active Level 4
Options
Galaxy S
I bought Samsung Care+ Tier 3 with my s22 ultra but have no info on how to register it, no email either. 

Anyone else?
0 Likes
10 Comments
Deeezzyyy
Expert Level 1
Galaxy S
Yup... in the same boat for my Tab S8 Ultra, S22 Ultra and Galaxy Watch 4.

Nobody seems to be able to send a **bleep** email confirmation at Samsung.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi Deeezzyyy, Please check the direct message by following the below instructions and reply to us with the requested information.

Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members) >> Inbox >> Reply to the DM (Direct Message).

OR

Viewing your Direct messages Inbox from your device.

1. On the Members app go to the Community tab.

2. Click on your profile picture and username.

3. Click on Direct message.

0 Likes
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, Just to confirm, did you register your phone under Samsung account?

Eliyah04
Active Level 4
Galaxy S
Yes
0 Likes
iFlYSoLo
Expert Level 5
Galaxy S
Can I just say...one thing?
lol.. that's it.
Helenna
Moderator
Moderator
Options
Galaxy S

Hi, Please check the direct message by following the below instructions and reply to us with the requested information.

Log in to the web version of Samsung Members community Canada (Link: https://r1.community.samsung.com/t5/community/ct-p/ca-community ) and click on the Message icon at the top right(Samsung Members) >> Inbox >> Reply to the DM (Direct Message).

OR

Viewing your Direct messages Inbox from your device.

1. On the Members app go to the Community tab.

2. Click on your profile picture and username.

3. Click on Direct message.

0 Likes
vetman
Active Level 6
Galaxy S
Neither me. They just lie. I think they will not send anything. I got my phone more than a month ago and no care+ yet
Deeezzyyy
Expert Level 1
Galaxy S
I can actually see my care+ plan in my Samsung members app on my phone now. It just appeared this evening.Screenshot_20220414-171758_Samsung Members_13836_1649971079.jpg
Eliyah04
Active Level 4
Galaxy S
I'll wait then, see what happens.
0 Likes