Original topic:

I keep losing sound. Playing Cod mobile while streaming.

(Topic created on: 12-12-2021 05:48 PM)
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RyaL420
Beginner Level 2
Options
Galaxy S
S21 5g No sound.  Cod mobile.  Twitch mobile.  Sony X3 ear buds.  

I've lost sound numerous times now. And then restarted the phone and my sound came back. Worked fine after that. I just restarted and there was no sound again. Which is a first. :(. Is there anything I can do? 
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2 Comments
MonicaKiran
Beginner Level 2
Galaxy S

I was facing the same problem 😑 later found out that it was due to my internet connection that the sound was being distorted.

In your case, the first that you want to do is, check whether there's a problem due to the network issues or not. Then test the sound with other applications to make sure that a hardware issue is not causing the error. If that is a hardware issue, I would go to a nearby Samsung store to get it fixed.

Otherwise, I would test out various settings such as leveling up the volume, ie making sure that I am not accidentally muting the device while playing. We shake our phone so much during gameplay that it is possible that we are pressing the mute keys accidentally.

 

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Georgine
Moderator
Moderator
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Galaxy S

Hi, First, remove anything that is plugged into the headphone jack, such as selfie sticks or headphones. Also, remove any cases or protective covers that could be muting the sound or blocking the speaker.

If the sound coming from your phone is muffled or muted, it might be because the speaker is wet or blocked. Gently brush the speaker using a dry toothbrush to clean any obstructions. Test your phone afterward to see if the sound has improved.

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