Original topic:

Im s22 ultra customer and im not happy

(Topic created on: 09-27-2025 04:50 AM)
247 Views
dkong7002
Beginner Level 2
Options
Galaxy S
Let's start this off i bought s22 at the end of the run just before s23 came out I needed a new phone and I bought two of them I.might add, samsung launches s23 and promised 4 to 7 years of upgrades now there's all kinds of ai features my phone has had them push two yet but my phone was promised every feature release when the ai cam3 s22 ultra screwed for years ynn it got any thing these ai features are trash but hey at least we got circle to search, the weird thing I still can't figure out is why its so complicated for me to take my pen out highlight some stuff and make notes have the note pad pop up so I can edit screen shot and save it as note, I just feel like I was promised the world interms updates this phone is still supposed to be getting them it hasn't been 4 years yet but I see alot of stuff comming out on the new phones that isn't getting pushed down to my device even though thats what u promised but I mean u also said you wouldn't take the chargers out of the box or the head phones only to well on the s22 ultra I had to buy phone charger cause that 8 dollars in cost was just to much profit like just add 20 more dollars to the god *** price at that point and give us charger I mean ur charging 17000 we should get the plug akg tuned braided ear phones no they dont need that ether, u condemned apple for doing. Mocking them then next corner deleted the the tweet and followed suit, honestly I just thought sbout when s24 launched the ai features and you just didn't give them s22 ultra cause you wanted to push us to upgrade after you made this big stance that we're getting those upgrades for four years when I bought the phone its more or less gagged c a use no gead phones or charger after the steepest jump in cell phone pricing history to not get the smallest things that dont cost anything andsamsing renaged on every promised they made every single one the last one was when they removed hey google so I could talk to gemni just b so its superfrusterating to experience on this phone dont b get n me started on you ai apps they are straight trash I'll gramarly back to fix my post any day before I trust bixby ai real nice slick moves I award no points and may good have mercy on your soul 1700 bucks not one promised kept and I bought two of them because I loved my s 20 so much, I heard you took blue tooth conceiving out of the pen in the s25 so no more gestures just cut more corners on the b same device you been sell I ng since 2022 just how much u can take away from ur users I dunno I think n its try someone different cause I'll tell as one user u flat out lied to the s22 ultra users and we made 1700 cellphones a thing and didnt honor anything u promised I thought false advertising was illegal in canada oh but ai features dont count but those are were all invasion in the industry is happening right now taking away hey google wad the last straw purely just irritate your users well congrats im almost out the door upgrading in a few weeks and well see its def not goingg to e s25 ultra I guess im stuck ***y pixel 10cause we got three phones in canada 
0 Likes
7 REPLIES 7
Pioken
Active Level 3
Galaxy S
Aye bro, this a lotta yap. Das all I gotta say, cya twin
0 Likes
Urmi
Moderator
Moderator
Options
Galaxy S

Hi dkong7002,

We sincerely apologize for the inconvenience caused. Please be assured that we will treat this as valuable feedback and share it with the concerned team for further review and action.

Thank you for taking the time to explain the issue in detail. Your input is greatly appreciated.

0 Likes
Fatwa
Active Level 10
Galaxy S
Speaking of AI. Did you know you can use it to help you write properly?
Yielar
Active Level 6
Galaxy S
I honestly don't think I've seen a run on sentence that long, ever. You should be using AI to help you form a logical and legible description of what you intended to write. Of course the S22 Ultra doesn't have the same power and NPU as the newer flagships. This isn't a secret with any fast moving technology.
0 Likes
Members_xXqYp8L
Beginner Level 2
Galaxy S

I have been checking almost every day for a software update on my S20+ 5G but nothing. I found is searching that it dropped from receiving updates entirely due to age!!! What these are expensive phones. I pass them down to family members when I decide on a new one. Usually not the latest getting a much better deal. 

There has been an announcement from Google the 119 security vulnerabilities have been addressed. Samsung is not going to push out an update!! Why, with so many issues its total negligent on their part to with hold doing so. I patch my Windows computer monthly but even though patches or fixes are release monthly by Google the OEM's don't release them for a quarter at best. Updates have been an issue on this platform for decades. Our family has owned so many of them yet they Samsung team has not created a means of quickly processing an update. Feels no responsibility for older models in use. Our phones cannot be trusted for banking critical information storing or sharing since huge numbers of exploits to steal this information exists on every device even new ones. (since the update takes months to release typically).

I really don't like IPhone's but updates aren't an issue on their platform and easily acquired from what I have heard from friends. Maybe switching is the only option for those whom value security of their device. Its inexcusable for Samsung to without such a massive number of updates. We should complain and move on if this is the mentality. Phone use go well beyond 4 or 5 years from release. My son is using my old S9 Plus, wife A52+, daughter move to a Pixel 9 (gave up on here Note phone, problems).

0 Likes
Sonofsam
Active Level 7
Galaxy S
Sequel to the first book.
0 Likes
Members_xXqYp8L
Beginner Level 2
Galaxy S

I just found out Pixel Android are getting update for 7 years!!! Already release according to Goggle site. FYI 

Something to think about for long term ownership with a secure phone from known vulnerabilities!!

0 Likes