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09-27-2025 04:50 AM in
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09-27-2025 05:54 AM in
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09-27-2025 07:27 AM in
Galaxy SHi dkong7002,
We sincerely apologize for the inconvenience caused. Please be assured that we will treat this as valuable feedback and share it with the concerned team for further review and action.
Thank you for taking the time to explain the issue in detail. Your input is greatly appreciated.
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09-27-2025 07:47 AM in
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09-27-2025 10:34 AM in
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09-28-2025 02:37 PM in
Galaxy SI have been checking almost every day for a software update on my S20+ 5G but nothing. I found is searching that it dropped from receiving updates entirely due to age!!! What these are expensive phones. I pass them down to family members when I decide on a new one. Usually not the latest getting a much better deal.
There has been an announcement from Google the 119 security vulnerabilities have been addressed. Samsung is not going to push out an update!! Why, with so many issues its total negligent on their part to with hold doing so. I patch my Windows computer monthly but even though patches or fixes are release monthly by Google the OEM's don't release them for a quarter at best. Updates have been an issue on this platform for decades. Our family has owned so many of them yet they Samsung team has not created a means of quickly processing an update. Feels no responsibility for older models in use. Our phones cannot be trusted for banking critical information storing or sharing since huge numbers of exploits to steal this information exists on every device even new ones. (since the update takes months to release typically).
I really don't like IPhone's but updates aren't an issue on their platform and easily acquired from what I have heard from friends. Maybe switching is the only option for those whom value security of their device. Its inexcusable for Samsung to without such a massive number of updates. We should complain and move on if this is the mentality. Phone use go well beyond 4 or 5 years from release. My son is using my old S9 Plus, wife A52+, daughter move to a Pixel 9 (gave up on here Note phone, problems).
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09-29-2025 04:12 AM in
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09-30-2025 09:21 AM in
Galaxy SI just found out Pixel Android are getting update for 7 years!!! Already release according to Goggle site. FYI
Something to think about for long term ownership with a secure phone from known vulnerabilities!!