Original topic:

Image issues

(Topic created on: 04-10-2024 11:24 AM)
1398 Views
Zach009
Active Level 4
Options
Galaxy S
Hello,

Hey, so I have a base S23, and I can't seem to do anything with my images that I take. So to clarify, when I take a picture, it shows up in my samsung gallery, but there is a loading circle things on it like this:

image

So I don't know what to do, it won't go away or anything. 

image

Every since I updated to One UI 6.1, I've had the issue, it doesn't happen on every picture I take but just certain ones. I can't post them on Instagram or any social media platforms. If you need to me clarify anymore just leave a comment

Thanks, 
Zach

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14 Comments
Zach009
Active Level 4
Galaxy S
I have no idea why, that's why I was skeptical of clearing data.
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RedDogRabbit
Expert Level 5
Galaxy S

You saw in my screen shot of my Camera's storage, under 10 Meg, but the images taken by my camera, are:

  • a) Stored elsewhere. 
  • b) are using over 10 Gig.

Screenshot_20240410_150736.jpg

So I wasn't worried that you would lose any of your photos 😉

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Zach009
Active Level 4
Galaxy S
Ah ok, I will have to keep an eye on it.
RedDogRabbit
Expert Level 5
Galaxy S

Well, good to hear that it's at least currently resolved 👍🏻

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Samsung_Ben
Community Manager
Options
Galaxy S

Hi Zach009, glad to hear that your issue is resolved. Kindly take a moment to click 'Accept as Solution' on RedDogRabbit's comment. 

Should you encounter any error with apps on your device in the future, clearing the app cache is always the first solution we recommend. Please note that clearing the app cache does not remove any data from the app.

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