Incorrect count in stock email app

[paulpaul]

On my Samsung S24 Ultra (fully updated, including all apps) the stock email app does not count the main recipients and cc recipients correctly. It says "1 other" when there are 3 others. I understand the logic (there is 1 other main recipient) however it is very misleading because the cc line is hidden.

If you don't expand with the drop down button, you don't realize there are actually more than 1 "others".

This is sloppy and a bit dangerous when sending sensitive emails.

Do others have the same problem?

[paulpaul]

See how the number of recipients are hidden and therefore how the "1 other" is misleading?

[paulpaul]

Is there an option to turn off the collapsing of the cc/bcc list?

[Urmi]

Hi paulpaul,

We appreciate you bringing this to our attention. The behavior you are describing with the stock email app on the Galaxy S24 Ultra — where the recipient count displays as “1 other” despite multiple recipients being included in the CC line.

Clarification

• The current logic of the app counts only additional main recipients beyond the primary addressee.

• CC recipients are not reflected in the “other” count, which can create confusion when multiple people are copied on the email.

• Tap the recipient field to expand and view all CC addresses. This ensures visibility of everyone included.

• Your feedback is valuable and will be shared with our development team to review the recipient count logic. We are committed to improving the clarity of the email app interface so that all recipients — including CC — are represented more transparently.

  Thank you for highlighting this issue and helping us improve the user experience.