Original topic:

Is the phone update bug now fixed so that my phone will not be wiped afterwards?

(Topic created on: 01-30-2023 01:48 PM)
475 Views
S22UltraS22
Beginner Level 4
Options
Galaxy S
Is the phone update bug now fixed so that my phone will not be wiped afterwards?
8 Comments
Widow-Hunter
Active Level 7
Galaxy S
I would wait
Galaxy S
I believe the problem is in Adelaide or S.A. only...
But I'm waiting for the official all-clear from Samsung.
Greg
S22UltraS22
Beginner Level 4
Galaxy S
Great - i recieved the same advice from their help desk. They said that they will post in Samsung Members App / this platform.
Galaxy S
Still waiting
0 Likes
Galaxy S
I just contacted Samsung and I was told NOT TO DO ANY UPDATES YET.
I will get a phone call or text personally, maybe next week to tell me when it's safe to download again.
I mentioned that the current update will fix the members app, so the person whom I was talking to, will contact the software manager and ask for information asap.
When I get the advice, I will inform you all.
Greg
Galaxy S
Many members here had no issues updating their devices last week without issue.
The devices noted were the S22U, Fold3,Fold4 and Flip4.

Galaxy S
I have a S21 Ultra, there'd seams to be an issue with this model.
Grrg
Galaxy S
Updated the S22U today and it was fine. I am in NSW.