Original topic:

Issue with Samsung health app failing to sync

(Topic created on: 10-12-2021 07:31 PM)
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J123456
Active Level 1
Options
Galaxy S
Since the end of last month my Samsung health app fails to sync - am not sure what has caused this - any ideas
7 Comments
jdog101
Active Level 3
Galaxy S
Go to samsung health/settings by the three dots, and check that sync is turned on and it is syncing to the right Samsung account. If this doesn't work, check that ot is up to date by the galaxy store and check for updates. Screenshot_20211013-194410_Samsung Health_6198.jpg
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J123456
Active Level 1
Galaxy S
Thanks - have ensured latest version of app is installed & is linked to correct account. Have tried to initiate manual 'sync now', this is not successful, however, there is no error message - just shows last time app synced on 30th Sept...
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alleg54321
Active Level 3
Galaxy S
I'm also having this issue. In addition to this, I have discovered that Samsung Cloud and account syncing have completely stopped since the start of the month. I have contacted Samsung about this so hopefully we get a fix soon!
J123456
Active Level 1
Galaxy S
Hi - just following up to see if Samsung managed to fix this issue for you as I am still having the same problem
alleg54321
Active Level 3
Galaxy S
Unfortunately, it still hasn't been fixed for me. I have updated everything - Samsung Cloud still crashes and sync is still not working. Hasn't synced since the 2nd of October...
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J123456
Active Level 1
Galaxy S
Thanks for letting me know - hope Samsung can solve it
alleg54321
Active Level 3
Galaxy S
Hey there, looks like the issue has been resolved for me. I hope it's also working for you now. Thanks for posting about this!
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