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el 11-29-2022 07:22 PM
Galaxy S- Marcar como nuevo
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el 11-29-2022 07:36 PM
Galaxy SIf my answer helps you, you can accept it as a solution in the 3 points.
Good luck and greetings

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el 11-29-2022 09:41 PM
Galaxy SHello, ArthurL8!
We will provide you with some instructions to solve the situation.
We suggest keeping your device up to date with the latest security patch. To check please go to Settings > Software update > Download and Install (Allows you to check for and install updates manually). We also recommend enabling Automatic download via WiFi.
Its also necessary to update functions from the Galaxy Store, for this go to Galaxy Store > More (the three dots in the upper right corner) > My Page > Update > All (if updates are available). Additionally, some third-party applications can cause problems if they aren't adapted to the environment of the new Android version, so it is always advisable to keep them updated, you can do this through the Google Play Store.
After installing system updates, Galaxy packages or third-party applications, please check the operation.
If the symptom persists or if there's no security patch available at this time, a factory reset will be required. Before restoring the factory settings, its recommended to previously perform a data backup, since all the content and personal settings of your Galaxy will be deleted.
To perform a factory reset on your Galaxy, see this guide: https://www.samsung.com/mx/support/mobile-devices/how-to-perform-a-factory-reset-on-your-galaxy- phone/
If you need to back up data on your Galaxy, see this guide: https://www.samsung.com/mx/support/mobile-devices/how-can-i-backup-data-on-my- galaxy-device-automatically/
If you need further assistance please let us know.
Regards!
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el 11-29-2022 10:05 PM
Galaxy SDon't really want to perform a factory reset, but since there's no another update available I guess that I do no have another option. Thanks.
