Original topic:

Just received my s23 ultra and I have the bubble how do I exchange now ?

(Topic created on: 03-01-2023 12:23 PM)
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fox2
Active Level 4
Options
Galaxy S
Hi,

Seriously it's really a pain in the a.. to have service from Samsung. I just received my s23 ultra and I have the famous bubble bottom right corner ... Now I want to exchange it for a new one and Samsung is telling me that's not a defect so they don't want to exchange it ?! Sorry but a paid a premium price for a zero cosmetic defect phone! So what the hell is going on here .. I never had a bad experience with store or company like google or apple .. but Samsung ..c'mon do better!

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14 Comments
JoeJoe88
Active Level 4
Galaxy S
OK here ya goResized_20230301_171006_1000000356_1677715999.jpgResized_20230301_171020_1000000355_1677715999.jpgResized_20230301_171047_1000000354_1677715999.jpgResized_20230301_171057_1000000353_1677715999.jpg
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fox2
Active Level 4
Galaxy S
Look clean color. ?!
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FsIuRnE
Active Level 5
Galaxy S
Seems to have the bubble too, appear to be the same size. I'll wait to see what's happening next
JMIKE
Active Level 5
Galaxy S
I do not have that bubble on mine. I checked every angle and this is not present. I do habe a question for @fox2... what protective case are you using?
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fox2
Active Level 4
Galaxy S
Hi can u share photos of yours please ? What model ans color you have ? For now the cell still in the box ... I'm waiting for Samsung to tell me if I can exchange or not ... Seriously that's a first ... Google or apple would already send a replacement phone. I bought a LK TPU to put on .. but I'm waiting before doing something like that. So since few day I have the phone but did nothing with it ... Still in my old phone ... Zero for the services !
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