Laggy unlock and lock animation on Galaxy S20 FE after One UI 5 update

[djdelarosa25]

All the system animations are fine except for when you unlock and lock the screen. It's replicable pretty much 90% of the time. Apparently I'm not the only one facing this issue according to the Galaxy S20 FE subreddit. I don't think a factory reset is going to fix this since, as I said, the phone itself is fluid, it's just these two animations that seem to be bugged.

[TeamGalaxyRene]

Hello djdelarosa25,

Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy S20 FE having issues with lagging unlock and lock animation and we apologize for the inconvenience it caused you.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

Or contact our Samsung direct hotline numbers below.

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