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Original topic:

Laggy unlock and lock animation on Galaxy S20 FE after One UI 5 update

(Topic created on: 12-14-2022 04:31 PM)
Beginner Level 2
Galaxy S
All the system animations are fine except for when you unlock and lock the screen. It's replicable pretty much 90% of the time. Apparently I'm not the only one facing this issue according to the Galaxy S20 FE subreddit. I don't think a factory reset is going to fix this since, as I said, the phone itself is fluid, it's just these two animations that seem to be bugged.
1 Comment
Galaxy S

Hello djdelarosa25,

Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy S20 FE having issues with lagging unlock and lock animation and we apologize for the inconvenience it caused you.

You can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below. 

Or contact our Samsung direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)