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06-09-2025 09:56 AM in
Galaxy S- Mark as New
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06-09-2025 01:32 PM (Last edited 06-09-2025 01:33 PM ) in
Galaxy S1. Enable High Accuracy Location:
* Settings > Location > Google Location Accuracy → Turn on
2.Enable Wi-Fi & Bluetooth Scanning:
* Settings > Location > Location services → Turn on Wi-Fi scanning and Bluetooth scanning
3. Allow Location “All the Time”:
* Settings > Apps > Modes and Routines > Permissions > Location → Set to Allow all the time
4. Exclude from Battery Optimization:
* Settings > Battery > Background usage limits → Add Modes and Routines to Never sleeping apps
5. Check Data Access:
* If using Data Saver: Settings > Connections > Data Usage > Data Saver → Whitelist Modes and Routines.
6. Clear App Cache:
* Settings > Apps > Modes and Routines > Storage → Tap Clear cache
* Do the same for 'One UI Home'
7. Test with a Simple Routine
*E.g., toggle flashlight and see if it triggers
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06-09-2025 01:40 PM in
Galaxy S- Mark as New
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06-09-2025 05:14 PM (Last edited 06-09-2025 05:17 PM ) in
Galaxy S1. Use alternative triggers like:
* Bluetooth disconnect (e.g., home speaker or car)
* Time + Wi-Fi condition (e.g., if not connected to home Wi-Fi between 8–10 AM)
2. Report to Samsung:
Samsung Members App > Support > Send feedback > Other
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06-09-2025 07:11 PM in
Galaxy S- Mark as New
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06-12-2025 11:57 AM in
Galaxy SHi @sekito,
If all the troubleshooting steps above have not worked, you can send an Error Report through to us and our technical team can look into it for you and help resolve the issue.
Please see below for steps on how to send an Error Report via Samsung Members:
https://www.samsung.com/au/support/mobile-devices/raising-an-error-report-via-samsung-members/
Warm regards,
s_amsungsonny
