Original topic:

Lost all my files after upgrading

(Topic created on: 03-16-2020 08:18 PM)
MyfilesPlease20
Beginner Level 2
Options
Galaxy S
Hi,
Please help me to get Back my recorded file. 
Thanks 
4 Comments
Kinsley
Moderator
Moderator
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Galaxy S

Hi MyfilesPlease20, Sorry to hear that. Are you referring to the Android update?

mytech
Expert Level 3
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Galaxy S
Could start by going into settings/accounts and logging into your account and then try restoring 🤷♂️
Depends if you've been backing up from before and the size of that backup if you needed extra storage or not and some didn't get backed up.
MyfilesPlease20
Beginner Level 2
Options
Galaxy S
Yes. It was Android update.Thanks!
GNote10plus
Active Level 9
Options
Galaxy S
Did you recover your files?
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