lost music

[piman]

Hey all,

Just did a factory reset to see if the battery could improve. I did back at first but no music came back in my samsung music app. Omg. 

[RedDogRabbit]

You *SHOULD* be able to find your music albums & tracks by opening Samsung Music. You'll likely have to download them again, but I think that the Titles should still be there? 

 

[piman]

thanks a lot

[yt8rt]

does factory reset just remove all apps you have downloaded and clear your internal storage?

[RedDogRabbit]

Yes, a factory reset deletes everything from the internal storage & clears all the apps you downloaded.

At smart switch backup will restore the apks & should also restore documents & images saved to the internal storage, but it cannot restore app data. 

[piman]

all apps are removed don't know about internal storage 🤔

[RedDogRabbit]

Like I said, what you accepted as a solution, isn't a solution at all. Samsung Cloud hasn't been able to restore music since last September. 

[piman]

I got my music back, I went to settings, back and restore. it came back. I can't understand myself 🤣

[EBUKA12]

Hi, not working on my phone, can't retrieve my music 

[RedDogRabbit]

Because, neither Samsung Cloud (which hasn't been able to backup music since 2020) or Smart Switch cannot backup data.

This "solution" post should be deleted, because it is NOT a solution! 

You will need to download your music tracks again. 

[galaxychaser]

I also have a share of the sounds and klingeltöne filmmusik on the samsung S series. They are more interesting and engaging than ever. I'm still using Samsung S10 from launch until now