Original topic:

Major app crashes

(Topic created on: 04-02-2022 01:29 PM)
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lilpp187
Active Level 3
Options
Galaxy S
How do I figure out why I'm having major app crashes.. including one UI Facebook every app on my phone has crashed including system resources 
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16 Comments
RedDogRabbit
Expert Level 5
Galaxy S

What device do you have? 

Surprised that one of Samsung's Moderators didn't jump all over this, it's right on the cover of their flip chart, right next to "wipe cache"..

Anyway, the obvious thing to start with is to Boot into Safe Mode to try and figure out if the issue stems from a user / 3rd party app.

If you stop getting the issue while in Safe Mode, then the issue is almost certainly caused by an incompatible 3rd party app.

Can you provide more details, ie: is this a recent, or ongoing issue? 

Do you recall if the problem started after installing a new app, or? 

If it's a recent issue, you could start by Uninstalling the most recently installed apps & keep Uninstalling until the issue is resolved. Once you figure out which app was the problem, you can go ahead & install the other apps which weren't causing the issue. 

Of course you can also always Boot into Recovery & Wipe Cache.. it's painless & it can clear out any junk. 

If you continue to have issues & can't figure out if it's an app causing the problem, if it was my device, I'd backup with Smart Switch & Factory Reset.

All of the above will only work, if it's not a hardware problem, then you should visit a Samsung Service center to get the device checked out. 

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lilpp187
Active Level 3
Galaxy S
I have the S 22 I bought it last month on the 1st and it started o n the very bottom app here I n the pic
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lilpp187
Active Level 3
Galaxy S
This one Screenshot_20220403-042355_Device care_1351_1648981435.jpg
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RedDogRabbit
Expert Level 5
Galaxy S

Did you try just Uninstalling it & Reboot?

But I'd be a little surprised if this app caused all the issues you described? 

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lilpp187
Active Level 3
Galaxy S
No I highly doubt it that us a carrier app can't Uninstaller it if I wanted to
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RedDogRabbit
Expert Level 5
Galaxy S

Which Carrier? 

If you're saying that it's a system app, it would have been installed all along, so I don't know why you're thinking that it was the issue?

If it's a System app, you can still Clear Cache & Data for it & in many cases you can still Disable it from Settings > Apps. 

Has your device been crashing ever since you got it, or?

More details about what's happening would be helpful, because right now what you've said doesn't make a lot of sense.. 

 

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RedDogRabbit
Expert Level 5
Galaxy S

Which Carrier? 

If you're saying that it's a system app, it would have been installed all along, so I don't know why you're thinking that it was the issue?

If it's a System app, you can still Clear Cache & Data for it & in many cases you can still Disable it from Settings > Apps. 

Has your device been crashing ever since you got it, or?

More details about what's happening would be helpful, because right now what you've said doesn't make a lot of sense.. 

 

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lilpp187
Active Level 3
Galaxy S
Bell mobile Canada
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lilpp187
Active Level 3
Galaxy S
It's not that almost every time I restart my phone enter my pin and instantly secure wifi crashes before Any app pops up on the screen
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