Original topic:

messages not sending receiving

(Topic created on: 11-26-2018 10:19 PM)
Amanda1
Beginner Level 3
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Galaxy S
Text messages won't send or receive unless phone is turned off and on. Tried what was in the notices for the S9 fix, however, 
3a13740b-1d19-4192-9be0-a00c1067a067.jpg


steps 4 and 5 did not exist. Did a factory reset and still the same problem. Help!
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5 Comments
theonecid
Expert Level 1
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Galaxy S
Try using Android Messages app
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Samesung
Active Level 10
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Galaxy S
Strange when you open up the apps manager and select messages it has three dots and uninstall updates...I'm unfortunately going with user error on this one. 4827c3c3-e4dc-4738-acfd-24b31dc70290.jpg
1c8f25ea-066e-467b-8a4c-19839e72eef6.jpg
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Amanda1
Beginner Level 3
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Galaxy S
Not user error but thanks for that typical tech response55809f0f-9cc7-4d10-b3dc-7339296c5ae5.jpg
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RichMan1
Active Level 10
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Galaxy S
Go to Playstore and download 'Android Messages' app. Open that and select it as default. Then try sending/receiving messages. See if the issue persists. I think it should fix the problem.
Also, Android Messages is actually better than current Samsung Messages.
CHMultimedia
Expert Level 5
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Galaxy S
Amanda, that means you didn't update Samsung Messages at all. Try to update it. S Messages is in my opinion much better than Android Messages, but to each his own taste
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