Original topic:

Music Can't Be Played

(Topic created on: 11-18-2020 11:43 AM)
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Whiteclam
Beginner Level 2
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Galaxy S

I have a Samsung SM G900V and recently when I go to Samsung Music my albums are not there. I have found them in MY FILES>Device storage.  When I select an album I get a message "all apps associated with this action have been turned off, blocked, or are not installed".  I don't remember  turning off or blocking anything. Any ideas,,, thanks

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3 Comments
keagan
Moderator
Moderator
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Galaxy S

Hi Whiteclam, Please check if the storage permission is enabled for the Samsung Music application.

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Galaxy S
Like keagan said, make sure Samsung Music allow storage permission. I took a screenshot for reference.

Screenshot_20201118-131652_Permission controller_6123.jpg

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keagan
Moderator
Moderator
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Galaxy S

Thanks for sharing the screenshot @Tallman. 

Hi Whiteclam, Could you please let us know the status of the issue.

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