Resolved! Solved

Original topic:

My Files app can't update

(Topic created on: 01-03-2026 06:09 PM)
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Kathrin1
Active Level 7
Options
Galaxy S
I kept getting a little orange dot on the top right of My Files app.

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 I found out that I had to update it, but when I click on the "Update" button, it doesn't do anything. 

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And if I try to update it directly from the "Network storage" (which is what the update is for), it says it "Opening the Galaxy Store for necessary update..." and then a few seconds later says "Can't connect to the server".

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Naturally, I opened the galaxy store to see if I can update it from there, but there is no update out for it.

Does anyone know what is going on? I already tried clearing cache but it doesn't work.

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Samsung S24
One UI 8 / Android 16
Canada

1 Solution


Accepted Solutions
Solution
DustOff
Beginner Level 2
Galaxy S
I fixed my issue after searching for over a month.

I went into settings>apps>network storage manager>app details in store>click update.

I stumbled on it by chance 🤷

View solution in context

5 REPLIES 5
Solution
DustOff
Beginner Level 2
Galaxy S
I fixed my issue after searching for over a month.

I went into settings>apps>network storage manager>app details in store>click update.

I stumbled on it by chance 🤷
Kathrin1
Active Level 7
Galaxy S
Omg... I would have never thought about that. Thank you so much!!
RobertZ
Expert Level 1
Galaxy S
Useful. Thank you for sharing.
Wolf7991
Active Level 4
Galaxy S
Thank you. Finally fixed after months.
0 Likes
Steve757
Beginner Level 2
Galaxy S

Your solution led me to my solution! 

I tried your suggestion and it didn't work but I decided to uninstall network storage solution. That fixed it! 

Turns out that network storage solution is part of the my files app. 

 

 

0 Likes