Hi, please try Booting into Recovery Wiping Cache partition and check if it resolves the issue. If you wipe your cache partition, basically it removes any temporary files that may be causing some problems or issues with your device, all of your personal files and/or settings will not be affected when you wipe cache partition.
1. Hold the Power button and Volume Down to open the power options where choose the Power off. 2. When the screen goes dark press the Volume Up and Power keys together. 3. Let go of all held buttons when you see the Recovery mode on the screen. 4. Then you should select Wipe cache partition. Use Volume Up to navigate and the Power button to accept it. 5. Choose Yes and press the Power key to confirm that operation. 6. After that select Reboot system now with the Power key."
If you face connectivity problems, please try the following procedure to reset the network settings on your device:
Navigate to and tap Settings > Scroll to and tap General management > Scroll to and tap Reset > Tap Reset network settings > Tap Reset settings > Tap Reset and all network settings will be reset immediately > You'll need to reconnect your mobile device to Wi-Fi and follow the pairing procedures to connect your phone to Bluetooth devices again.
Hi I did both of those suggestions thank you helenna aswell when I was in recovery I selected repair apps I dont know if that helped but now I gunna get rid of some apps I don't need thanks again
