Original topic:

My msg app stop sending MMS and pictures

(Topic created on: 10-19-2023 07:45 PM)
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fox2
Active Level 4
Options
Galaxy S
Hi since this morning I have problem to send and received pictures and MMS on my Samsung s23 ultra. I'm not able to do anything on Google msg ... I have my phone since months and everything was going very well... Except today no more ... I'm tired ... This morning I reinstalled the app and it was working after that .. but no more... I did the same thing... Bit still not working .. did no change anything on the phone ... I'm going a little bit crazy now .because I can't do anything and my girlfriend can't send MMS or picture to me ... Thanks for the help .
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3 Comments
Ray1
Expert Level 2
Galaxy S
Do you have mobile data switched on?
You need it on to send MMS and pictures
fox2
Active Level 4
Galaxy S
Yup mobile data is on
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Helenna
Moderator
Moderator
Options
Galaxy S

Hi, I request you to please follow the below steps once and check again.

Here is the path:

Power the device off.

Press and hold the Volume Up key and the Power key.

Navigate with the Volume keys to the wipe cache partition option and press the Power key to select.

Performing a wipe cache partition removes any temporary files that may be causing an issue with the device.

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