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Original topic:

Netflix not working after latest software update in Feb 2022

(Topic created on: 02-18-2022 10:21 PM)
538 Views
Limegreen
Active Level 2
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Galaxy S
Hi, I just updated my s21 ultra software and after that I cannot play any movies in netflix. Keeps getting error code 5.7 and despite restarting phone or disable and uninstall netflix and reinstall again etc, same problem exists. Plse advise what is happening after the software install. Thanks
10 Comments
Galaxy S
CONFIRMED dude... Both Netflix and Disney+ not working...

Got this from US 🇺🇸 side members app community... Base on all the thing he have done think nothing we can do on our side...

Fastest solution will be Netflix or Disney+ roll out a patch on their appsScreenshot_20220218-221817_Chrome_9999_1645193898.jpg
Limegreen
Active Level 2
Galaxy S
I hope the patch come soon...they will start to loose customers....
0 Likes
Galaxy S
Chill dude... Both apps have big customer base... 1 side sure have to do something... use Web base can?
0 Likes
Galaxy S
Good to hear working well for u...

Pls kindly click the 3 dots on the right hand side of my comment and press "Accept Solution" if you feel that my solution is useful to you

Thanks and Cheers...!!!
0 Likes
Galaxy S
Android 12 issue, wait for the companies to update these apps.
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geeky_iggy
Active Level 3
Galaxy S
Same here. Lol...
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Pinkchoc
Beginner Level 2
Galaxy S

I'm having the same issue with my S21+. Seems this is a problem for all streaming apps. Have just "spoken" to Samsung Chat Support and told them that there are others in Singapore facing the same issue. Hope there will be an update soon!

Limegreen
Active Level 2
Galaxy S
Still no news of any update to software?
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Members_vtRnG2u
Beginner Level 2
Galaxy S

I also experienced the same. Even my disney can't play video after I do my Samsung s21 update. I already un-install netflix, clear the cache and switch off my phone for 30mins..Still the same.

Samsung pls help..

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