Original topic:

Notif on lock screen

(Topic created on: 01-20-2023 01:04 AM)
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Marrianne
Active Level 4
Options
Galaxy S
Are we able to have detailed notifications on our lockscreen for s20+? Like if someone chats me on messenger i will see the details on my lock screen. I already turned it on the notifications and lock screen on setting and it is still not shoeing so maybe i did something wrong or it isnt possible. Thank you
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6 REPLIES 6
butete
Expert Level 5
Galaxy S
it should be showing
Marrianne
Active Level 4
Galaxy S
Only the tiny icons are showing
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yong1234
Active Level 1
Galaxy S
If an icon of notification is showing on your lock screen, you can click the icon and see the content of the notification.
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Marrianne
Active Level 4
Galaxy S
Cant the detailed notifs be shown?
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yong1234
Active Level 1
Galaxy S
I don't know that yet, but I just learned that clicking those icons can show the details
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy S

Hello Marrianne,

Sorry to hear that, about your Samsung Galaxy S20+ having issues with the notification not showing/displaying on lock screen and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device.
 
Enable detailed notifications on your device.
 
Step 1. Go to Settings.
 
Step 2. Navigate to Notification section.
 
Step 3. Tap on Detailed. (Notifications pop-up style)
 
 
Enable Notification of Messenger Apps.
 
Step 1. Go to Settings and select Notifications.
 
Step 2. Tap on Included Apps. (Select Messenger)
 
Step 3. The notifications for Messenger apps will be shown as brief. Then change it to detailed. Toggle the switch next to the Messenger apps to enable or disable the setting.
 
 

For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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