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ONE UI 4 UPDATE BUGS & ISSUES - S21 ULTRA

(Tema creado el: 12-01-2021 05:01 PM)
Colebass
Beginner Level 2
Opciones
Galaxy S
Is there going to be fixes for the many bugs that have come with the One UI 4 update??? There are sooooo many bugs on my S21 Ultra ever since I updated - Google Maps keeps crashing, Facebook doesn't open links and neither does Instagram. The camera app has become slow, and scrolling in general is now jittery.

I don't know if these problems are exclusive to the S21 Ultra but it's getting really annoying now. I use my phone for work as a content manager and this is seriously affecting my efficiency now. PLEASE FIX ASAP. 

Sincerely,
A frustrated fan
5 Comentarios
Gerar04
Expert Level 5
Galaxy S
Hello, Colebass !liked to greet you! 🖐 😊 🤗
You've already checked the webview app. If you must uninstall the updates that you have received from that app.
How you should also section and check if you have updates to the mentioned apps. You can also enter each application and delete data and cache, then Force close and finally restart the smartphone.

Note: Remember that when we receive an OS update we must wait for our developers to polish well some general errors that the OS update has brought.

Much health,
Greetings,
Gerar04 🤝 🙌
Colebass
Beginner Level 2
Galaxy S
Thanks for your support Gerar04

Unfortunately, I have done all those things including delete data and cache and uninstall the apps with bugs. Nothing has changed. I understand the developers will need to provide their individual updates but I think this should have been ready before the OS update.

Thanks again for your response, I hope things will be better soon! 🙏🏽
0 kudos
Gerar04
Expert Level 5
Galaxy S
Exactly, let's wait to see if future updates will correct those errors.
SamsungLatin
Moderator
Moderator
Opciones
Galaxy S

Greetings Colebass, we are sorry to read that you are having issues with the new update.

You can submit your issues in the "Report errors" part of Samsung Member app.

 

SamsungLatin. 

0 kudos
LesterGT
Beginner Level 2
Galaxy S
Hi I have alredy submitted and awaitting for support.
0 kudos