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Original topic:

One UI 5 (Android 13)

(Topic created on: 12-02-2022 10:20 AM)
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SherryPH
Active Level 2
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Galaxy S
Hello! Has anyone already updated their software to One UI 5? Have you encountered any issues so far?
Just being cautious because the last time I updated my phone's software, a neon green vertical line appeared across my screen and I had to have it repaired for like Php 11,000.00 (ㅠ_ㅠ)
Thank you in advance!
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7 Comments
Galaxy S
Hi Sherry, so far so good. Had mine updated and has been running on One UI for a few days now and have not encountered any issues.
SherryPH
Active Level 2
Galaxy S
Hi! I see, thanks so much for sharing 💜
Magnaguard
Active Level 9
Galaxy S
It's easy to know. Type One UI 5 on the search bar to see other members' varying experiences.
SherryPH
Active Level 2
Galaxy S
Hi! Will do, thanks for your input!
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TeamGalaxyRene
Moderator
Moderator
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Galaxy S

Thank you, SherryPH, for sharing your inquiry with comments on the latest Software One UI 5.0, here.

Software updates are like oil changes and tune-ups for your Samsung Galaxy phone or tablets -as they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape.

Should you encounter any issues with your device after an update, you can submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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markkkkk
Active Level 1
Galaxy S
Just tk be sure wag napo mag update.
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Gee2023
Active Level 1
Galaxy S
Did u have it done at the Samsung service center?
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