Original topic:

Order cancelled by Samsung

(Topic created on: 02-07-2021 06:35 PM)
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Ola8
Beginner Level 2
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Galaxy S

I ordered the s21 Ultra and got a confirmation email then a cancellation email right after, the problem is that it deducted the amount from.my credit card, when will the refund be issued?

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2 Comments
keagan
Moderator
Moderator
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Galaxy S

Hi Ola8, I suggest you please contact online shopping live chat support and they will help you with the issue. Below is the link for online support.  

https://www.samsung.com/ca/support/contact/#onlinesupport

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Galaxy S
5 to 10 business days depends your bank
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