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02-07-2023 06:26 AM in
Galaxy SJust completed an Order online at (02/06/2023) of Samsung galaxy s23 ultra at Samsung Canada site and the status is stuck as Waiting for Approval. Was able to order few other items from the same site and those statuses are Processing which is expected. I have received the Order Acknowledgement email but did not receive the Order confirmation email yet after 24+ hours. CC an anyone help ?
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02-07-2023 10:15 AM in
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02-07-2023 01:35 PM (Last edited 02-07-2023 01:36 PM ) in
Galaxy SSure I am fine with calling how to do that ?
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02-07-2023 03:52 PM in
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02-07-2023 05:32 PM in
Galaxy SHi, we sincerely apologize for the inconvenience caused to you.
We would like to inform you that as your'e in Beginner level1, we are unable to take your details via DM(direct message) and escalate the issue to our team.
We kindly request you to contact our Online shopping team, so that they will help you regarding the order confirmation email.
Please visit the given link to contact our Online shopping team.