Original topic:

Password reset...help

(Topic created on: 03-30-2020 12:50 PM)
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FrustratedS8
Active Level 1
Options
Galaxy S
Anyone? I'm trying to block a rash of inbound calls from overseas - but my password is required. No option for fingerprint or swipe code? Weird

Anyways - help please?
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7 REPLIES 7
Jeremie
Moderator
Moderator
Options
Galaxy S

@FrustratedS8,

Please specify whether it is a samsung account password or any alternative account passwords. Also, get back with the model number and the screenshot.

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FrustratedS8
Active Level 1
Galaxy S
Posted below - sry, missed this feature
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FrustratedS8
Active Level 1
Galaxy S
I have no idea - I'm using a Galaxy S8 - it has a Block Int'l caller's button. When I try using it, I'm prompted to input a pswd - I spent 52 mins with Bot then Agent text support and was told it 'was a carrier issue'. 30 mins with carrier and told it's a Samsung issue
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Jeremie
Moderator
Moderator
Options
Galaxy S

@FrustratedS8,

Please try default password 1234 or 0000 and check.

FrustratedS8
Active Level 1
Galaxy S
Model G950W
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FrustratedS8
Active Level 1
Galaxy S
All I'm trying to do is reset the password I guess... I don't recall ever setting one up when I got the phone
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FrustratedS8
Active Level 1
Galaxy S
Tks anyway - the feature isn't available for my phone anyways...sry for the wasted effort
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