Original topic:

Phone won't sync text messages to vehicle

(Topic created on: 02-19-2025 06:33 PM)
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Angyl
Active Level 1
Options
Galaxy S
Up until recently my phone and car Bluetooth worked well. All of a sudden I can still receive and make calls but I am no longer receiving text messages. When I called the dealership they thought it may be a setting on my phone that had changed but nothing seems different. I'm not sure what to do.. anything like this happen to anyone else?
10 REPLIES 10
Day_Walker
Active Level 10
Galaxy S
Some other posts this has occured.

Since you have a car, I figure you'd at least give the community more information to help you out here.

Make, Model, year.
Helpful to know which sync system your car uses,
Since this worked before and recently I'm wondering if this failed with S23 series update just 48hrs ago or with the 1st week January update?

Also what phone model(s) you have that are affected?
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Angyl
Active Level 1
Galaxy S
Sorry.. I should have included more information. I have a galaxy s24+ and drive a 2021 nissan kicks. I have tried removing the device from the car, forgetting the car from the phone and and tried resetting the entertainment system in the car. Stopped working mid day 2 weeks ago
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RobertZ
Active Level 10
Galaxy S
I helped a neighbor with a similar connection issue on his vehicle. The solution was to reset the entertainment system on his vehicle. So as a stab in the dark, maybe try doing the same on your vehicle.
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Angyl
Active Level 1
Galaxy S
I have tried.. it unfortunately didn't work
Helenna
Moderator
Moderator
Options
Galaxy S

Hi Angyl,

That’s a great suggestion! Resetting the car’s infotainment system can clear any glitches or corrupted Bluetooth connections.

Reset Your Car's Infotainment System:

Look for a reset option in your car's settings (usually under Bluetooth or System).
If there's no built-in reset, try holding down the power button for 10+ seconds (varies by model).
Some vehicles may require a factory reset, which can be found in the manual or settings.

After resetting, re-pair your phone and car via Bluetooth, making sure to allow all message-related permissions. Hopefully, this resolves the issue!

Thank you RobertZ.

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RobertZ
Active Level 10
Galaxy S
Yet another reading comprehension failure...
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miracle_3372
Active Level 4
Galaxy S
1. Check Notification and Bluetooth Settings

Go to Settings > Apps > Messages > Notifications and ensure they are enabled.

Go to Settings > Bluetooth > [Your Car's Connection] and check if "Messages" is enabled. Some cars have a toggle for text messages separately from calls.


2. Re-Pair the Bluetooth Connection

Forget your car's Bluetooth in your phone's settings and re-pair it.

Restart both your phone and your car's infotainment system before re-pairing.


3. Enable SMS Sync in Android Auto (If Used)

If your car uses Android Auto, check Settings > Connected Devices > Android Auto > Messages and make sure message notifications are allowed.


4. Check Battery Optimization & Permissions

Settings > Apps > Messages > Battery and ensure it’s Not Optimized (some power-saving features block notifications).

Check App Permissions (Settings > Apps > Messages > Permissions) and ensure SMS and notifications are allowed.


5. Try a Different Messaging App

If you use a third-party messaging app, switch to Samsung Messages or Google Messages and see if the issue persists.


6. Check Your Car's Settings

Some cars have their own message settings. Check your car’s Bluetooth or infotainment settings to ensure text message notifications are enabled.


If none of these steps work, a recent software update might have caused the issue. Let me know if you've updated your phone recently, and I can help troubleshoot further!

Angyl
Active Level 1
Galaxy S
I have tried everything you suggested.. and when I go into the text messages option in my vehicle a prompt comes up saying Text message is updating and nothing happens.
My last update was Feb 3 2025.. I am at a loss and frustrated
Members_p70WBrw
Beginner Level 2
Galaxy S

That is exactly what is happening with me. "Text messaging is updating". 

Samsung galaxy S23, brand new Nissan x trail.

Messages did work. Stopped working, tried whole pile of things including clearing the cache and got messages back. 

Lasted a couple of weeks and now I just get messages are being updated again. 

I have literally done everything suggested that I can and nothing works.

When I connect my partner's Oppo phone to my car, everything works fine and messages display.

So it appears to be a Samsung issue. 

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