Original topic:

Phone

(Topic created on: 06-16-2021 01:22 PM)
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jcwrmm
Beginner Level 2
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Galaxy S
Why is it when I end a call sometimes I cannot end it by tapping the end call button.
5 Comments
Galaxy S

So when you tap the red hang up button, the call does not end? Do you have to tap the end button a few times?

Couple of questions, do you have a screen protector, if so what kind?

What kind of device are you using?

Do you have any cracks on your screen?

Do you notice any other touch problems or just when trying to end calls?

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Galaxy S
Isn't swipe the button instead of tap?
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Galaxy S

Swipe to answer tap to end no?

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Galaxy S
You are right, tap to end call.
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Halston
Moderator
Moderator
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Galaxy S

Hi, Please verify your device in safe mode to diagnose the issue exactly if the third-party apps cause the issue or the device.
Safe mode to check if added apps are causing problems. This mode only loads basic system software and allows you to disable third-party applications.
1. After turning off the device, turn it on.
2. Once the Samsung logo has started, press and hold the volume down button.
3. When the home screen appears, the safe mode is displayed in the lower-left corner of the screen.
How to deactivate safe mode.
1. Press and hold the power button.
2. Tap Restart.

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