It is so unfair for us who ordered very early! We didn't get the galaxy watch 5 as it was not free unlike today that you can use a voucher to get it!
I'm very disappointed! Us who preordered first should be the one to get mooore freebies, but instead - we only got a free case! Samsung PH should allow us earlybirds to get the watch as well!
We are sorry to hear about your disappointment upon hearing about a limited free item other than your free case only after you've initially placed your order for a new Samsung Galaxy S23 Ultra through the Samsung online shop. With that, we apologize for the inconvenience it caused you.
As you may already know, due to supply and demand, wrapped together with the marketing strategies of each promoter, seller, and dealer not only here but all around the world, they are purposely creating this feature in order to entice loyal and prospective buyers to order the new products.
Freebies are something that is given to you without you having to pay for it, especially as a way of attracting your interest.
When it comes to the free Samsung Watch, it was given as a limited gift to those who attended a live Samsung Epic Nights online, while the free case was given out free to those who pre-ordered online, and the 3,000 pesos worth of free e-voucher was sent to their respective email addresses for those who earlier registered for Samsung Galaxy Unpacked 2023.
We are hoping we are able to clarify that the promotions may vary from order to order to further promote the new Samsung Galaxy series and that they are not connected in any way, shape, or form to treat you unfairly.
We really appreciate the time and effort you put in to share your valuable comments and suggestions that may be well incorporated into future promotions.
