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12-01-2021 09:58 PM in
Galaxy SHello there, Gieee13! Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH
As per your concern, you may check out this link; https://www.youtube.com/watch?v=STrQEWzV52Q Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!