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Original topic:

Quick to heat up

(Topic created on: 02-22-2024 08:48 PM)
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McSquire
Active Level 2
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Galaxy S
Been using the s24 ultra for 5 days and I swear it heats up so fast. Just using it to take some notes and take some pics and it heats up right away. Earlier I was taking 3 consecutive 15 mins vid and the top part was so hot to touch. Is the problem my phone, the hot Philippine climate or both?

Anyone else experiencing this?

Edit: been using this no case btw, which I why I REALLY feel the heat

1 Solution


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Solution
TeamGalaxyDD
Moderator
Moderator
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Galaxy S

Hi McSquire,

Just to be sure:
- Are you connected to multiple Bluetooth devices at all times?
- Have you installed a software update recently?
- Are any of your background apps kept open?
- Are you actively sharing your location via Google Maps / other location sharing software?

All of these may contribute to significant resource draw, making your processor work extra hard (and heat up extra fast, too.) Another factor can also be the hot climate, especially lately with El Niño really bearing down on us 🤣

Honestly though, I would be concerned as well if my phone were hot to the touch. Since your device is fairly new, it should still be considered for manufactuer's warranty if it ends up being a factory defect. Please bring your device to your nearest Samsung Service Center for diagnosis. Best case, they find what's causing the overheating and fix the problem - worst case, you wait for a bit for a repair! 

Let us know what you choose to do, McSquire!

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4 Comments
Solution
TeamGalaxyDD
Moderator
Moderator
Options
Galaxy S

Hi McSquire,

Just to be sure:
- Are you connected to multiple Bluetooth devices at all times?
- Have you installed a software update recently?
- Are any of your background apps kept open?
- Are you actively sharing your location via Google Maps / other location sharing software?

All of these may contribute to significant resource draw, making your processor work extra hard (and heat up extra fast, too.) Another factor can also be the hot climate, especially lately with El Niño really bearing down on us 🤣

Honestly though, I would be concerned as well if my phone were hot to the touch. Since your device is fairly new, it should still be considered for manufactuer's warranty if it ends up being a factory defect. Please bring your device to your nearest Samsung Service Center for diagnosis. Best case, they find what's causing the overheating and fix the problem - worst case, you wait for a bit for a repair! 

Let us know what you choose to do, McSquire!

McSquire
Active Level 2
Galaxy S
I'll try to wait out a few more days before having someone check it out
0 Likes
Galaxy S
Not experiencing in my s24u.
TenOcapan
Beginner Level 3
Galaxy S
Same experience with mine. Just scrolling facebook and it gets hot. And the battery drains fast. Cant last half day.
0 Likes