Reset network settings

[Roy1111]

I am using Samsung S20 Ultra 5G. I want to reset my network settings however it is asking for a password. I keyed in phone password but it is not accepting. 0000 is also rejected. Any help will be much appreciated. 

[DavidLee1999]

Hi, did you put your lock screen pin number?

[DavidLee1999]

Usually when reset settings, reset network, etc, they required you to put your "lock screen" pin number.

[Roy1111]

Yes. That's right. I put my lock screen pin which was rejected and then I tried 0000 which did not pass either

[DavidLee1999]

Hmm, for this issue, you may you the feature from Samsung member app as the picture I shown you, try that and get assistance from Samsung to resolve the issue you 🙂

[Roy1111]

Thank you

[DavidLee1999]

No problem :)