Can anyone tell me what is a safe way to replace the battery? How does Samsung recommend replacing the battery for my S10 +? What is the price and how can I still insured is waterproof? I've looked at the forms and I cannot find a reference for Canada
Hi dom7, I suggest you to open Samsung Members App and test your battery. Click on "Get Help" >> Phone care >> View more >> Interactive checks >> Test the battery.
thank you. I did that and the results were "Good". Given that, relatively, how does that compare to a new battery? I'm finding im at 15% warning my 8pm. I just got a quote for $120 from a Samsung Care vendor. is that a good price?
Hi dom7, I suggest you to get the device examined by the authorized technician and get the battery replaced. Please note that due to Government COVID regulations, most of the service centers would be operating with curbside pick up/drop off and non-functional depending on the locality. Please contact the live chat by using the link below and they help you set up the service. www.samsung.com/ca/livechat
On my S20 Ultra, which is fairly new, I get "good" on the interactive Battery check, so if you get the same, then the battery in your phone should be fine.
It's normal for the battery to degrade slightly over time, but there's a couple of things that I would do before replacing a battery that tests as "good".
If you haven't, definitely booting into recovery & wipe the cache, it's not a "fix-all", but it does clear out the junk that maybe in cache, which could be causing additional bat drain.
Next, I might back up the phone with smart switch & factory reset, eh will bring it back to as it was when first received state.
You can over time accumulate a number of apps that are constantly running in the background, this will DEFINITELY cause excessive battery drain, so you may want to check which apps are constantly refreshing & running in the background.
Should you decide to get the battery replaced, (I probably wouldn't from what you describe), I would definitely get it done by a Samsung service center to maintain it's ip68 water & dust certification.
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