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Original topic:

S10 plus telephoto camera not functioning

(Topic created on: 02-21-2021 05:02 PM)
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Ovinthiran
Active Level 1
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Galaxy S
Do I miss something on the review of S10 plus? I just realize my telephoto lens didn't work as promised, eventhough I optically extra zoom on the camera the middle camera a.k.a wide camera is still in mode. What do I mean was, the middle camera is taking the functionality of the telephoto camera. When I cover my finger on the other two lenses they just fine, but the telephoto lens doesn't show any sign that I'm covering the lens. Please anyone give an advice to solve this thank you. Love Samsung.
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Solution
Zz23
Active Level 4
Galaxy S
ok, i tried this on my s10+ and yes my telephoto lens also doesnt work as intended. But, after done some research and digging thru online sources. Apparently its normal because it has to be certain lighting condition for your phone to actually use the telephoto lens, if there is not enough light a digital zoom will be using by the middle camera. You can read about it here https://www.reddit.com/r/galaxys10/comments/bqvd1e/is_my_telephoto_lens_not_working/?utm_source=amp&...

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7 Comments
Galaxy S
I think there are some problems with ur phone u should go to a service center
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Ovinthiran
Active Level 1
Galaxy S
No my fren...I saw few person have the same issue...
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Galaxy S
Ohhh, then u might have to wait for software update to fix it
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Solution
Zz23
Active Level 4
Galaxy S
ok, i tried this on my s10+ and yes my telephoto lens also doesnt work as intended. But, after done some research and digging thru online sources. Apparently its normal because it has to be certain lighting condition for your phone to actually use the telephoto lens, if there is not enough light a digital zoom will be using by the middle camera. You can read about it here https://www.reddit.com/r/galaxys10/comments/bqvd1e/is_my_telephoto_lens_not_working/?utm_source=amp&...
Zz23
Active Level 4
Galaxy S
if this answer your question please accept my answer as solution. tq
Ovinthiran
Active Level 1
Galaxy S
Thanks fren...
Zz23
Active Level 4
Galaxy S
ur welcome, click the 3 dots beside my profile photo and accept my answer as solution. tq 🙏