Original topic:

S20 FE

(Topic created on: 07-21-2021 04:37 PM)
Ang26
Active Level 1
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Galaxy S
My new S20 FE is dropping all calls.  My previous phone was an S9 and only started dropping calls in the last month before getting my new phone.  Anyone else having these issues?
5 Comments
Ray2
Active Level 8
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Galaxy S
@Ang26 Is it the same sim card in old and new phone??
I would try a new one
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Ang26
Active Level 1
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Galaxy S
Yes it is
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Ang26
Active Level 1
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Galaxy S
I will try that.....thanks
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Valeriya
Moderator
Moderator
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Galaxy S

Hi, if your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may be caused by a damaged or incorrectly inserted SIM card. Other times, the phone may have physical or liquid damage. If your phone is frequently dropping calls, please try this step to see if they resolve the issue.

Verify that the SIM card is installed correctly and is not damaged. You can contact your carrier for assistance with testing the SIM. Alternatively, if you have another phone that works with the same carrier, try inserting the SIM card into that phone and test it to see if it still drops calls. If it does, you may need to get a replacement SIM card from your carrier.

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Ang26
Active Level 1
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Galaxy S
Thanks for all the info.
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