S20 - language settings are reset after inserting a different SIM.

[Tanya_S20]

Hello All,

does anyone know if there is a way to keep Language settings not reset to Default after inserting a different SIM?

I have 2 SIMs, and periodically change one to another in my Samsung Galaxy S20. And I need to keep 2 languages active so I can switch the keyboard when needed. 

The issue is that second language that it's added manually keeps reseting (just one default English remains) as soon as I change a SIM.

SO

SIM_1 is inserted, English is set by default, Second Language is added manually - all is ok.

Next ->

SIM_2 is inserted,  English only is set by default,  Second language is LOST (not selected), I have to re-add it....

or further ->

Second language is added manually (when SIM_2 is inserted) ->

SIM_1 is inserted,  English only is set by default,  Second language is LOST (not selected)

That's frustrating... Why the phone does not keep my Language selections?  

Any idea how to fix/prevent that reset?

Thanks in advance!

[Helenna]

Hi Tanya_S20, where did you purchase the mobile device ?

[Tanya_S20]

Hi Helenna,

I bought it and using it in the USA