s20 ultra apps crashing after latest android update 5-27 uninstalling system WebView does not fix

[jackvosney]

hello, my s20 ultra apps are all crashing after latest android update 5-27 uninstalling system WebView and chrome does not fix the issue. Ive also cleared the cache for system WebView and chrome. The camera app is the biggest crasher, chrome comes in 2nd. Can someone please help its driving me insane!!! 

System software version G988U1UE2DUE1/G988U10YM2DUE1/G988U1UEU2DUE1

[Vic20]

Have you tried clearing the cache partition after the update?

Power down device. Then press and hold the volume up and side button until you see the recovery console. Use the volume up and down buttons to navigate. The power button to select. Once you clear the cache partition, reboot. Hopefully this will fix the issue.

[RedDogRabbit]

Looks like he said that he cleared cache for System, Webview & Chrome? 

[jackvosney]

just tried this and it did not help unfortunately. Thank you for the info though.

[jackvosney]

yes WebView and chrome cache cleared

[RedDogRabbit]

That Firmware version belongs to a US S20 Ultra. Are you located in the US? 

[jackvosney]

i am indeed in the US

[RedDogRabbit]

This is Samsung Members Canada. You might want to visit Samsung Members US.

FWIW, I don't have any of the issues that you are experiencing, but if I did, I would backup my S20 Ultra with Smart Switch & Factory Reset. 

[jackvosney]

recording video is definite way to cause it to crash. Not sure if they helps decipher the issue. 

[Georgine]

Hi, welcome to the Samsung Members Community Canada. In this Community we Samsung Members assist each other with any suggestions or troubleshooting issues with our Samsung devices in Canada. We request you to contact Samsung US support.