Original topic:

S21 fast wireless charging

(Topic created on: 01-29-2021 02:11 PM)
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pbouc2s
Active Level 1
Options
Galaxy S
Am i the only one having a issue with fast wireless charging? It starts but 5 seconds later it goes to normal wireless charging? My s10e does not have this problem with the same charger. 
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9 Comments
Gemini
Active Level 7
Galaxy S
@pbouc2s go into settings and search Fast Wireless Charging to make sure the feature is turned on
pbouc2s
Active Level 1
Galaxy S
yes it is
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Cassidy
Expert Level 5
Galaxy S

Go in Device Care, click on battery, more battery settings and enable Fast Charging

Screenshot_20210129-173914_Device care.jpg

Screenshot_20210129-173931_Device care.jpg

Screenshot_20210129-174039_Device care.jpg

If it doesn't work,  go in Device Care application and clear cache and data and restart your device...

Screenshot_20210129-175026_Settings.jpg









 

Ray1
Expert Level 2
Galaxy S

Try using a different and preferably new approved cable and charger.

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Kaler
Active Level 5
Galaxy S
I have s21ultra , I use adaptive fast charger but it takes too long
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Halston
Moderator
Moderator
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Galaxy S

Hi pbouc2s,

Welcome to the Samsung members Community Canada.

If you connect the charger that supports fast charging while the fast charging feature is deactivated, the popup window can appear. At that time, please turn on the Fast charging to get the best charging speed from the connected charger. To use the fast charging feature, the fast charging feature must be activated and you must use the approved battery charger that guarantees the charging performance. 

You cannot use the fast charging feature or the super-fast charging feature when you charge the battery using a standard battery charger. To use a fast or super-fast charging feature, Fast charging or Superfast charging feature must be activated. To activate this, Settings> Battery and device care> Battery> More battery settings, and then tap the Fast charging or Superfast charging switch to activate it.

Galaxy S21 series supports various charging methods such as AFC(Adaptive Fast Charging), QC 2.0(Quick Charge 2.0), and USB PD(Power Delivery) for wired charging, WPC(Qi), and PMA(Power Matters Alliance) for wireless charging. When using a charger, it is recommended to use an approved wired or wireless charger that guarantees the charging performance. An incompatible battery, charger, and cable can cause serious injuries or damage to your device, and charging may not work properly.

Also, follow the suggestions provided by our members and get back to us with the result.

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uzairm87
Active Level 8
Galaxy S
use samsung 25watt brick
thebigguy86
Active Level 7
Galaxy S
the wireless charging speed is still slower compared to wired, so it will take longer to charge . the brick is 25w and I think the wireless is maybe 15w
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Halston
Moderator
Moderator
Options
Galaxy S

Hi thebigguy86,

Yes, Galaxy S21 Series supports  Wired: Super Fast Charging 25W and Wireless: Fast Wireless Charging 2.0 15W.

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